Cancellation policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment, a partial deposit, or full payment at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can request to cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request partial refund. See our returns policy for more details on returns and refunds.

Cancelled Pre-Orders shall only be refunded at a 50% refund of full payment. Please take the time to review Pre-Orders fully BEFORE placing an order.  We sometimes place inventory orders based on Pre-Orders interest. This allows us to secure models for collectors as a service. 50% Deposits will not be refunded.